Hello so I have made a store like about almost 2 to 3 years ago and completely forgot about it and now it is inaccessible is there anyway I can maybe access it again
please help
Contact Shopify’s support team: https://help.shopify.com/en/support/login
There’s a link at the bottom of this page for “can’t log in to your shopify account”.
-Stephen
Hi, @Idk12i !
Thanks for reaching out in our Community Forums and for sharing your concern!
I’m glad to hear that you’re considering reopening your shop. With Shopify, we guarantee that your store’s information will be preserved for 2 years. To see if you can regain access, please try logging into your store using this link. If you don’t remember which email you used, you can utilize this tool to enter your email address and receive your store details.If the store details are successfully sent to you, it means that a store was created under that email address. Once you regain access, you will need to select a plan to continue using Shopify.
Alternatively, if you prefer to start fresh, you can take advantage of our 3-day free trial and enjoy 3 months of Shopify for $1/month on select plans. Simply sign up using this form.
Feel free to reach out if you have any questions. I’m here to assist you!