How can I remove a ghost product from all collections?

Topic summary

A Shopify store using the Atlantic theme shows a blank/“ghost” product tile appearing across all collections. The issue is reported as sudden and includes a screenshot and a link to the collections page for reference. A response identifies the cause as a theme setting: it’s not an actual product, but a “promo block” configured in the theme’s collection/section settings that displays like a product card. The suggested fix is to remove or disable that promo block in the theme settings. The original poster confirms this resolves the problem, and the thread ends with thanks.

Summarized with AI on February 25. AI used: gpt-5.2.

Hi,

Out of nowhere I am seeing a blank or ghost product in all collections. Any ideas on how to resolve this? URL: https://zuhne.sg/collections Theme: Atlantic

Thank you. Appreciate the help!

Hi @rpal ,
Actually its promo block from theme setting!

Thank you Jivan!