How can I resolve a mandatory webhooks error in my marketplace app?

Shopify Apps
1

Hi,

I deployed the application on marketplace for review but due to 1 issue my app has been rejected & the reason was in screen shot below:

Screenshot_3.png
Screenshot_3.png850×133 52.1 KB

I configure their mandatory webhooks on my node application now what else I have to do to get rid out of this error and to be able to re-deploy the application.

My NodeJs Code for this specific URL:

app.post(“/webhooks/shop/redact”, hmacVerify, async (ctx) => {

try {
const { res } = ctx;
console.log(“deleting shop data”);

return res?.status(200).send();
} catch (error) {
console.log(Failed to process webhook: ${error});
}
});

@Parcel_Intellig

Thanks

1 Like
2

Hello @furqan3
Looking you only one (shop redact) mandatory handle. you need to handle another mandatory hooks.

e.g. customer redact, customer data request

3

I already had done with all three mandatory webhooks but this issue was coming from the code and I have done with myself to fix it on NodeJS.

Thank you @oscprofessional ,

Best Regards.

4

Hello @furqan3 ,

I’m Gina - Product Manager at flareAI. flareAI has helped Shopify stores generating $5+ million in sales from Google Search, on autopilot.

If it’s helpful to you, please let me know by giving it a like or marking it as a solution.

I would suggest to make sure your webhooks are working fine. There are three mandatory webhooks: customers/data_request , customers/redact, shop/redact.

You can go through this documentation and test all webhooks your app is using and make sure it works well. Also, make sure your app url’s host is invalid.

If there is no issues with the Webhook, you can ask the person who does the app review to help you to recreate the issue or more details on how he got this issue.

I hope that the above list’s tips will help you solve your query

Gina
flareAI