Hey Shopify Team & Members
I Need Help From You All, Currently, I Want Automated Return On My Store, It Would Look Like -
When a Customer Makes Order And Within Seven Days He Will To return, He Can Return The Order By Moving To His Account Section There Would Be A Return Button By Clicking On It He Can Return His Product Or Any Possible Alternatives Can Be Taken Into Consideration.
Here Is The Store Link - https://wooum.com/
Thanks In Advance
Saurabh Mishra
Hi, @mdaashim .
Greetings, I hope your day is off to a good start.
That is a great feature to introduce that I’m sure your customers will love! While this is not something that is available natively, it can be achieved using an app. A great option is the Returnly app which provides a customer facing return center, in-app labels, return management and more. That being said, there are other apps available as well.
In the meantime, I had a look at your store and its beautiful. It looks like you have spent a lot of time on branding and it has really shown! One recommendation I have is to set up email forwarding which will provide an extra level of professionalism. This will allow you to display a customer facing email such as help@wooum.com instead of your current Gmail address. If you have a Shopify managed domain you can use our guide here to set this up.