Hey there,
I went to open my admin for my store and have a problem that doesn't let me access.
My store is "rakitecht.com" I have an error message "Something went wrong. What happened? This store is unavailable"
Please help me sort this issue asap as I have orders and issues that need dealing with.
Many thanks,
Rakin
Hi @Rakitecht ,
Thanks for reaching out! That is not ideal. I just checked your storefront, and it loads as expected on my end. Do you experience this error on both storefront and admin? Also, are you still getting the error message when you try to log in to the admin?
If so, we’d need to investigate this by gaining access to your account. While we cannot provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback.
I invite you to reach out to our Contact Us page. Once you log in, select the topic you’d like to discuss with the Support Advisor. In your case, click on Account. Then scroll down to the bottom of the page, where you should see the ‘Get Support’ section, where you can select your preferred communication channel.
Your store looks amazing! You did a great job with the design and the layout. I did notice that the** FAQ page** is linked in the navigation, but it doesn’t have any content. Are you still working on FAQs? If yes, it might be a good idea to remove it from the navigation until it’s ready. Customers may get confused, and it can take away from the professional vibe that your store has.