How can I solve shipping issues to Japan with Japanese address labels?

Hello, I see others were not able to ship to Japan and that’s my question when attempting to print label it states certain characteristics can not be recognized by system. The entire address besides name, city and country is written in Japanese. Anyone encountered the same? And how do I solve the issue as no one will be able to READ the address not UPS nor USPS as it is in Japanese. So what can be done? Thanks

2 Likes

Same problem here!

Hi there!

I recently released an app for solving this for a client, and it has already helped others with the same issue!
https://apps.shopify.com/glovokai

Hope this helps!