Hi,
When I edit the product and change its price (according to the price I want) after a few hours the price returns to the initial price of the supplier from which I “brought” the product and uploaded it to the website.
Why does this happen and how can I prevent it? how can i disable the price monitoring?
Hope to hear from you soon.
Best regards,
Naomi
Hi, Naomi!
Are you using an app to import products from the supplier? If so, please let me know what the name of the app is so I can take a look at their settings. Sometimes there are settings that dictate how pricing is handled, and some apps allow your product prices to automatically update as the supplier updates their pricing.
Hi sophia 
Thank you for your answer.
I use the AUTO-DS app to import products
Thanks for letting me know! I found some information in the AutoDS Help Center about how pricing works when importing products: How to import products into your store: the complete guide. Following the steps outlined on that page can help you ensure that you’re maintaining the dollar amount or percentage of profit you want to make for each item.
I’m not sure whether there is a setting to maintain a set price, because it sounds like the price will change based on the supplier and the profit settings. If you have further questions about these settings, I recommend contacting the app developer. You can reach them through the app in your admin, or by the contact details they have on their app listing page.
Hi Sophia, thanks!
I will look into it soon.
I have another question, are the taxes of the product I am selling charged on the Shopify website or through AUTODS? Because I removed all tax charges on the product through all platforms and still when I go to checkout in my store to “buy” the product, I see a tax charge. why is it?
What are the estimated taxes for and how can I remove them?
Bset regards,
Naomi
Taxes are charged based on the settings in the Shopify admin under Settings > Taxes and duties. The Taxes section of the Shopify Help Center includes general setup steps, as well as more specific information for some countries.
If you are sure that you don’t need to charge taxes and have already removed everything in the tax settings, please reach out to our team via the Shopify Help Center so we can investigate and find out where the tax estimate came from.
Thank you very much!
