How can I translate notification content on my ecommerce site?

Store Design
1

Hello to the Community!

I’m contacting you because we are going to launch the site very soon: www.jitensha-tokyo-paris.myshopify.com

So, we have a French version (original) and an English version (translated by the application “Transcy”).

However, the Transcy application does not offer translation for notifications (Order confirmation, abandoned cart etc…).

Do you have a solution to translate only the notifications without having to change the translation application? Maybe with %liquid code directly in the notifications, or with another application but only for the “notifications” part?

Moreover, I see that in the back-office settings, in the “Notifications” part, there is a FR and EN version. But still, when a customer places an order on the EN version of the site, he receives the notifications in FR version.

Thank you in advance for your answer,

Kind regards,
Max COSTA

2

hi @MaxCosta

About Email notification, try read this help

https://help.shopify.com/en/manual/orders/notifications/edit-template

3

About Abandoned Checkout

https://help.shopify.com/en/manual/orders/abandoned-checkouts

4

Hello @ExpertRookie

Thank you for your answer but I have read all the Shopify documentation on this subject.

In the documentation you sent me for notification translation, they only explain how to change the language of our notifications, I want to do that.

However, my problem as explained before is that I want a customer who is on the Translated version of the site to receive the Translated notifications by email.

Thanks in advance for your help,

Kind regards,

Max COSTA

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