How can I turn off the newsletter pop up after email sign up?

Store Design
1

Hello!

I am needing to disable the newsletter pop up when a customer signs up from the email box at the footer. I just need to email recorded and it to give the normal “Thanks for subscribing” message. I have a different pop up app for popping up on arrival so I dont need 2 different pop ups running. I have disabled the pop up in the theme section but only works to disable the initial pop up on arrival to the website.

Thanks in advance for any help.

1 Like
2

@HonorDigital

Please share your store URL!

Thanks!

3

@HonorDigital

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

or

can you check theme setting popup may be allow this

4

password: Zach1234

Thanks!!

5

@HonorDigital

which theme you have used and please share your theme.zip file.

Thanks!

6

I have Motion by Archtype!

7

@HonorDigital

please check the following link for help otherwise add me as a staff member.

https://archetypethemes.co/blogs/motion/how-do-i-setup-the-popup-section-with-a-sticky-reminder

Thanks!

8

Is there a way to disable to pop up entirely? I have the “Enable Pop up” unchecked at the moment but it still will pop up when an email is entered at the footer. Feel free to try it on the website to confirm the interaction. Let me know if this info helps