How can I remove email subscription popup from my webpage?

I am struggling to remove the email subscription pop up from my page. Everytime you open the page it comes up with this message saying sign up for a discount, however I no longer want this to come up and cannot work out how to remove it.

I have tried looking in theme settings for a “disable” button but cannot find it - I am not familiar with code so do not know where to look there either

The theme I am using is: “Refresh”

Thankyou

1 Like

Hello @darrenb1 ,

Can you please share your store URL? Also, Is there any third-party app integrated for Popup like Klaviyo or something?

statusquoco.com.au

I do not have Klaviyo installed

The apps I have installed are:

  • UpPromote
  • Digital Download
  • Product Review
  • Instafeed

Hello @darrenb1 ,

I noticed the Popup issue on your website. This popup is actually originating from Mailchimp. To resolve this, you’ll need to access your Mailchimp settings and disable the popup from there.

Hi @darrenb1

Has your problem been solved? Please let me know.

If you have any kind of problem in your Shopify store. You can say it freely.

Best regards

Shishir Hasan | Shopify Website Developer