How do I remove an unexpected side popup from my shopping mall site?

Store Design
1

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Suddenly, there’s a pop-up like this on the side of the shopping mall. I don’t know how to get rid of it. What should I press to get rid of this?

2

Hi @globalseller ,

Can you give me your page URL (with pass if your store password is enabled), so I can check it and maybe give you a solution?

Kind & Best regards,
GemPages Support Team

3

URL: leehyeryeon.myshopify.com

PW: peofro

Thank you!

4

step 01:

  1. Go to your Store > Theme > click to edit code.
  2. find this file "base.css " and open.

step 02:

  1. Paste the code at the of the file.
.loox-float-toggler-container-right {
    display: none !important;
}

hope this idea helps you

5

Hi @globalseller

The pop-up comes from a loox app widget. You can adjust setting in the app https://prnt.sc/6DcaFvvMUyyQ

Kind & Best regards,
GemPages Support Team

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