How Does My Store Perform on Mobile?

Store Feedback
6

Hi @Johnbutler

Mobile optimization is a huge deal since so many people shop on their phones. To see how your store performs on mobile, here’s what you can do to check both the layout and functionality:

1. Preview Your Store on Mobile Devices- Go to your Shopify admin, navigate to Online Store > Themes, and click on Customize.

  • In the top toolbar, switch to the mobile view icon to see how your store looks on a smaller screen.
  • This will give you an idea of the layout, text sizes, images, and how everything flows.

2. Run Google’s Mobile-Friendly Test- Use Google’s Mobile-Friendly Test tool. Just paste your store’s URL, and it will analyze whether your site is mobile-optimized. It also points out issues, like text that’s too small or clickable elements that are too close together.

3. Test on Real Devices- If you can, check your store on different devices (iPhone, Android, tablets). Pay attention to:

  • Navigation: Are menus easy to access and use?
  • Loading Speed: Does it load quickly? (Slow sites lose customers fast!)
  • Checkout Process: Is it smooth and easy to complete an order?

4. Use Shopify Analytics or Tools Like Hotjar- Go to Shopify Analytics to see the percentage of traffic coming from mobile users. This will help you prioritize fixing mobile-specific issues.

  • Tools like Hotjar can show you heatmaps of how mobile visitors interact with your site—where they scroll, click, or get stuck.

5. Key Things to Watch Out For- Responsive Design: Make sure images, text, and buttons adjust well to smaller screens.

  • Thumb-Friendly Buttons: All buttons should be big enough to tap without accidentally hitting something else.
  • Clear Fonts: Use readable fonts and sizes for smaller screens.
  • Fast Loading Times: Compress images and reduce unnecessary scripts to speed things up.
  • Smooth Checkout: Ensure forms, payment options, and the entire checkout process are mobile-friendly.

Example: Check Your Mobile View

Here’s some simple CSS code you can add to your theme to make sure buttons and clickable elements are mobile-friendly:

button, a {

padding: 12px 20px;

font-size: 16px;

margin: 10px auto;

display: block;

width: 100%;

}

And here’s an illustration of how a clean mobile-friendly layout should look:

(Placeholder image)

If something feels off or you’re still unsure, let me know, and I can guide you on how to improve specific areas.

If you need any other assistance, feel free to reply and I will try my best to help.
Best regards,
Daisy