I have placed my order on 17.5.2022 and paid on that day itself.
Hello @Deepika7 !
Are you referring to an order that you placed on an online store?
To give you some context here, Shopify is a platform where merchants come to create and host their online stores, but we do not control those stores or their individual orders.
I see you mentioned that your order was placed on the 17th of May - have you tried getting in touch with the store owner directly to ask for information? If you are unable to find contact options, please share their store URL with me here so I can try help you find their details.