I cant figure out where to change this.
When you add an item to the cart this pops up and say you have qualified for free shipping.
However, when you go to the cart to check out is says this.
I want to offer free shipping on orders over a certain dollar amount but not that high of one. That and those two don’t align since one says you qualify for free shipping and the other says you don’t.
How do I make those two spots reflect the same thing and how do I change the amount that qualifies for free shipping?
Hi, @Harvester907 .
Thank you for reaching out!
It looks like you may have a few apps on your store that are showing this free shipping bar. Do you know which ones that may be or how many you have? If it is one app, you would need to go into that app and change the settings so that they both offer free shipping at the same amount.
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Talk soon,
These are the only apps i have installed. I looked around in their settings and cant seem to find any settings in them that have to do with free shipping.
Hi, @Harvester907 .
Thank you for sharing that screenshot.
It would probably be best for you to contact our Support Team if you can’t find it in your apps, as I do not have access to look into your account information. The support team will be able to look into these settings and help you find where the free shipping is coming from.
Please let me know if you have any further questions!
Talk soon,
