How to correct forced apartment number input at checkout?

Shopify Discussion
1

When my customers check out, they are forced to put a number in the Apartment or Suite section before the checkout continues. How can that be corrected?

2

Hi, @sebeaugh !

Welcome to the Shopify Community! Happy to help explain how you can make some items of your checkout form hidden, or optional. This includes Address line 2 (apartment, unit, etc.). To edit this section of the checkout form, here are the steps:

  1. From your Shopify admin, go to Settings > Checkout.

  2. In the Form options section, under Address line 2, select Hidden or Optional.

  3. Click Save.

We have a help document outlining how to edit the checkout form options, which explains which items can and cannot be edited.

Let us know how this goes!