How to implement warranty options in an online store?

Hi everyone,

we are looking for a certain way to implement warranty options into our shop:

  • On the product page should be a list to choose from different warranty options (via a select option). You can select it and then put the product with the chosen warranty option into the shopping cart.

  • When you click “put this product in the shopping cart” on the product page, a popup should open where you can choose a warranty option

  • In the shopping cart, there should be a (drop-down?) list as well. For example, if you’ve put a product into the shopping cart without selecting a warranty option on the product page, then you should be able to choose one in the shopping cart

…to sum it up, we want to offer the user the option to choose a warranty whenever possible. We already did our research, but haven’t found anything so far and cannot look into hundreds of possible apps, so I wanted to ask for your experiences and recommendations:

Is there an app for this? Or do we have to program this ourselves?

(Not sure if URLs are allowed here, otherwise I would share an example website that offers this.)

Thank you in advance!

Kind regards

Hi @electrome

Not fully ideal for what you’re after but you could consider taking a look at some apps below:

These apps will help you customize and create more options such as warranty options mentioned above for customers to choose from on the product page. You can also set it as required options so customers cannot miss it before going to checkout.

Hi @electrome ,

Thanks for reaching out.

That is a great idea! Customers rarely use extended warranties, so they can be a great way to increase profits. In addition, warranties can help build trust between your customers and you.

While it might be tricky to find an app that will have all the features you listed above, there are some fantastic options in App Store. Some may not have an add-on option in the cart, however, customers will be prompted to select the warranty before being able to place the product in the cart. That way, you won’t miss out on potential upsell opportunities.

Candy Rack - All‑in‑One Upsell offers one-click upsells with slick pop-ups optimised for mobile. They have a 14-day free trial, and you can test the features on their demo store here.

Another app to check out is called Clyde | Warranty Platform and it is free to install. However, you are being charged a fee per warranty sold.

If it’s crucial to have all the features, it’s worth considering hiring a Shopify Expert to build a custom solution for your store. Feel free to post a job on the Shopify Experts marketplace and see what feedback and quotes you get.

Let me know if that helps.

Hi @electrome ,

Iris has already included some good options here. Depending on where you are, you could also take a look at Extend (US) or Anycover (Asia), which are both plug-and-play warranty solutions that integrate with your store in the way you describe. You would not require to program this yourself. These providers also help you with handling any future claims from customers, and getting underwriting from insurers, so that you don’t need to worry about any of that.

Hi @electrome ,

I have a suggestion that will make it easier for you to handle warranties. You can create a custom product option for “Warranty” using the Easify Product Options app :hugs: . This option can be presented as a dropdown menu, allowing customers to select from different warranty options. You can even add an additional cost for each option if needed.

To ensure that customers don’t miss selecting a warranty option, you can mark it as “required”. This means that if they haven’t chosen a warranty option, they won’t be able to add the product to their cart. Additionally, on the cart page, the selected warranty option will be displayed for customers to review.

Here’s a demo that shows how the Warranty option can be set up using the app:

  • On the product page:

  • On the shopping cart page:

  • In the Shopify admin:

The Easify Product Options app offers a simple and effective solution for implementing custom options like warranty selections. Give it a try and see how it enhances your customers’ shopping experience :raising_hands: .