How to limit the number of free fabric samples per customer?

Shopify Discussion
1

Hi

we sell fabric and offer free samples. We are finding that some customers are ordering 30-50 and its a bit crazy! I would like to limit the amount they can order free, say 4-6 and charge a small amount if they want more.

I’ve asked Shopify support and they recommended these apps,

Automatic Discounts & Gifts.

Bulk Discounts

Sale & Discount manager

I can’t see that any of these will help me with this issue - anyone got any ideas?

Thanks in advance

Rebecca

2

@creamcornwall Yes I don’t think any of those do what you want. I guess the Shopify person didn’t understand your requirement.

Looks like this app will do what you are after though https://apps.shopify.com/order-limits-minmaxify

3

Thanks so much, this is great. it looks perfect,

Rebecca

4

Note most of the those max apps only try to prevent per ORDER, so customers using multiple emails or different addresses is a common issue with free items.

And they may not work with javascript disabled, or some adblock software.

This is more relevant if your store/business/industry has a community following or ecosystem where talking about how to get free items is common.

An alternative is to be sure to have a shipping rate minimum, or a shipping rate just for that free item above normal , so it would then seem to make more sense to potential abusers to also just buy another item to get a different shipping rate, or for the total shipping rate of all items to make sense economically than just getting something “free”.

5

yes, I can see that. I think the shipping is the solution, make it expensive if it goes over the free number of items.

Thanks for that, really useful,

Rebecca