Users are seeking the ability to manually adjust product prices in Shopify draft orders without affecting storefront pricing or inventory tracking. Common use cases include:
Business Needs:
Current Workarounds:
Status:
This feature has been requested since at least 2021. Shopify Support has submitted multiple feature requests to developers, but no timeline exists for native implementation. Users express frustration that this basic invoicing capability remains unavailable without paid apps, with the most recent complaint from 2025 noting it should be standard functionality.
Hello,
I’m wondering if there is a way to manually adjust a product price when I sent manual invoices? Or is there a better order management system which does manually invoicing better than Shopify’s native one?
I sometimes need to invoice manually for larger qty items and those per unit rates change base on qty. I also don’t want those rates posted online. So having price variants won’t work.
Any apps or full software solutions out there?
Hi, @firedude2020 !
When creating a draft order in your Shopify admin, there are two options that allow you to enter a custom price that won’t be visible to customers visiting your store:
Will the discount option work for you? If not, please provide some detail about the ideal process so I can share your feedback with our developers.
Hi Sophia.
Ya providing the discount is the only way currently to work while tracking inventory. I’ve used Square, Zoho, Stripe and other platforms for simple invoicing, and tbh this feature isn’t anything special or difficult to implement. The exact same way you have a fillable textbox field when adding a “Custom item”, you should have for choosing an item out of inventory. You can always have it set to default price, but at the very least just have it able to edit. If enabling edit for that field box is too difficult, maybe have a call to action button directly underneath it labeled “Edit Price” which will enable that field box?
We have multiple big box stores who purchase in bulk with special pricing, this would allow us to create manual invoices and pull from inventory items. Otherwise have a direct connection to our 3PL doesn’t really provide the total solution.
Thanks
Yes, applying a discount (either by amount or percentage) is currently the only way to offer a different price while tracking inventory through draft orders. I really appreciate the additional context you provided and I have submitted a feature request to our developers with this in mind.
I’m also wondering if a wholesale app might work for you. Apps like Wholesaler and Wholesale Club allow you to give specific customers access to the special pricing, while other customers still see the regular prices.
I’m in the seafood business exchange rate and weight of my seafood decides on my selling price. I’ve been using “create custom item” to bill my client when I know the actual price after calculation. BUT, that has no “cost” associate with it, and I also can’t use PO for tracking purpose, thus my sales report is never accurate. If somehow I can manually adjust a product’s selling price each time I create a manual order that’d be very helpful.
Thank you for sharing this, @fukuyafoods ! I’m happy to submit feedback to our developers on your behalf.
Hello,
I’m seeing the original ticket from 2021 and there still isn’t an option to adjust pricing on Manual orders? Do you have a timeline or update on when this simple feature may become available? We would love to us Shopify for greater order capacity but are having to look elsewhere because this one simple feature is causing so much hassle in our day to day.
thanks so much!
Hi, @KPeedy44 !
I’m not able to offer insight into whether a feature request is in progress or if and when a feature might be released. However, updates and new releases are announced in the Shopify Changelog.
Can you tell me a little bit more about the nature of your business and why you need to edit product prices in the draft orders? I’d like to share this context with our developers for consideration in future updates.
Hi,
For example. I’m in the seafood business so some of my products are billed by weight(per kg). I have 5 of the same fish in inventory but they all have different weight. I can easily create a custom item, however my inventory will not be correct. So if I can manually change the price on the invoice before sending it to my customer. This way will not interfere with my inventory count and yet can billed my customer by weight.
If I can also add a note next to the product on the actual invoice to explain the change of pricing that’d been even better.
Thank you! Your feedback has been submitted to our developers for consideration in future updates.
Hi, @KPeedy44 !
Just following up to see if there’s anything you’d like me to share with our developers regarding your use case for editing product prices in draft orders.
One of the businesses I help with their website has wanted to use Shopify for years. But the ability to adjust prices when manually entering orders is an important feature.
Every customer has a unique story. And sometimes they need a special price, whether it be because they have a real “need” (customers in an area known to have severe water quality issues may need a special price on water filters), because they asked for a special modification, or because a loyal customer is on the fence about trying a new product.
There are too many unique situations to create and memorize a list of coupon codes. Discounts are often product-specific depending on the individual customer’s needs. So, creating a series of flat 10% - 35% coupon codes isn’t going to work either.
Thank you, @EastTexasDesign !
I have shared this feedback with our developers for consideration in future updates.
Hi @firedude2020 , @fukuyafoods , @KPeedy44 , @EastTexasDesign ,
I have recently added a feature to my Draftable app (https://apps.shopify.com/draft-helper), which allow adjustment of price of line items in a draft order, you can set a higher or lower price for the item in the draft order (higher or lower than the price listed on your store).
After installing the app, you can go to your draft order, and select “More actions” > “Increase item prices”, then you can select the items which you want to change prices (higher price and lower price both works), and input the new prices and click “Apply”.
The items in the draft order will then have this new price applied, and the product price listing on your store will remain unchanged.
Hope this can help! The Draftable app (https://apps.shopify.com/draft-helper) has a free plan which you can try this feature out.
Regards,
Axel Kee (developer of the Draft Order Helper app)
Hi Sophia,
I’m an ex Ocacle eBS technical and funcional consulant in LATAM. In my opinion, you should not send the justification or evidence to the developers, but rather to those responsible for making the decision whether or not to implement this improvement request. There must be a project manager or someone higher up who makes the decision to implement this basic functionality.
Hi, @JIOR .
We have a process in place for Shopify Support to submit feature requests to the appropriate team. Please rest assured that the people responsible for deciding which requests to implement are the ones reviewing the requests.
So I have customers that are also wholesale customers. They order through the website, I allow them to place the order without payment. Then I need to send them a separate invoice with the discounted amount. I don’t work on a fixed discount percentage, each item is priced differently. How cab you help me?
I also need this, and in 2025, its still not available unless we use an app and pay a fee. This should be a basic feature to edit the pricing in a draft order.
