How to remove a 'free shipping' pop up banner from a webpage?

I wasn’t the original designer of this website but my client is now asking me to try and get the ‘free shipping’ banner that pops up at the top off of the page when you first land on it.

https://www.charlotteandezra.com

I wasn’t able to fix it in the theme customization part - any suggestions?

Hey @BreCreative .

Thanks for reaching out.

In order to remove the announcement banner from the online store homepage, you will need to navigate to the Theme Editor. Once you are there, you can select on the header section and uncheck the option to show announcement bar. I took a screenshot from my test store to show you the section I am referring to:

Let me know if that does the trick!

Yes, it’s not selected and there’s no copy in the section for it. I’m attaching a screenshot here. That’s why I’m trying to figure out what is causing it to pop up.