How to remove an empty customer review section?

Technical Q&A
1

HI There!

I added Areviews first, then it only appears on product page but i wanted on main page too but did not know how. SO i added another app “Yotpo” to see if it will show on main page.

However now that i figured out how to add widget on main page with “Areviews” but it seems like there’s an redundant empty review section in the middle of the product review showing below screenshot. https://genieaiselfie.com/products/genie%E2%84%A2-ai-360-face-tracking-phone-holding-selfie-stick

Screen Shot 2021-04-17 at 18.03.12.png
Screen Shot 2021-04-17 at 18.03.12.png2520×1376 237 KB

Yotpo’s javascript showing below, i ve trying to find in theme.liquid. but cannot find to delete. please help! Thanks a lot!

Screen Shot 2021-04-17 at 17.56.47.png
Screen Shot 2021-04-17 at 17.56.47.png1894×1412 182 KB

copy code:

2

The “redundant empty review section in the middle of the product review” is from the app **"**Judge.me Product Reviews" you need to remove this app.
You might also need to delete the files generated by this app.

Good Luck!

3

@GENIEQ , do this to fix it in 20 seconds:

  1. In your Shopify Admin go to: online store > themes > actions > edit code
  2. Find Asset > theme.scss.liquid, theme.scss or theme.css and paste this at the bottom of the file:
[data-number-of-reviews='0']{
    display: none !important;
}

Please let me know whether it works.

Kind regards,
Diego

4

Hi Zeian,

i just deleted the app the the thing is still there..Thanks!

Regards!

5

Hi Diego,

As i copy the code under theme, it did not work somehow though..

Regards! GenieQ

6

You need to remove the code added by the app sometimes we need to delete it manually as in your case. if you don’t know how to do it add me as a staff so I can delete it for you.

Email: shopify.zeian@gmail.com

Thank You!

1 Like
7

THANK YOU!

deleted Judge.me by delete below code, in case any one else want to know.

{% comment %}Start automatically added Judge.me widget{% endcomment %}
{% render ‘judgeme_widgets’, widget_type: ‘judgeme_review_widget’, concierge_install: true, product: product %}
{% comment %}End automatically added Judge.me widget{% endcomment %}