I can’t get rid of the prior “product reviews” section on my product pages? I added a new app and deleted the old one, but the section for the old one still remains.
Also is there a way to place the NEW section where the OLD section is? I like having the reviews above the “you may also like” section.
You will need to remove the code the review app left behind. The code will be in either the “product.liquid” file or “product-template.liquid” file. Both files can be found when you go to Online Store/Themes/Actions/Edit Code.
I can see that the code is from the Shopify review app, so what you need to look for is:
You can find this code by using command+F (Mac) or control+F (PC) and searching “Reviews” - Deleting this line will remove the review section from your product page.
You can then move the coding for the new review app where the coding for the Shopify review app was. That coding is likely near the bottom of the same file. Copy and paste it on the same line where you found the Shopify reviews app code. That should move it to the desired location.
Thank you for checking. The code you found in product-template.liquid should be the code you need to remove. You can delete that line and save the file which should remove the code from your products page.
Thank you for that code. You would need to remove the whole snippet in this case. You may also have more than one template file that includes the snippet. Such as product-section-template.liquid. You would need to remove the code from each file.
Strange! That would suggest this is being added to your theme through a different path. Could you try opening your theme editor “Online Store/Themes/Customize” - Navigate to the default product page by clicking the drop-down menu in the top middle of the screen:
Once you’ve clicked on the default product, the bar on the left-hand side should change. Click “Product Pages” then “theme settings” - Do you see the option to enable/disable product reviews?
Glad that worked! I suspect that your new review app installed its coding in the products.liquid file. If you copy and paste the code where you found the coding for the old review app (product-template. liquid), then that should work.
I’m afraid that one is a bit outside my level of expertise. I would recommend creating a new post in the Shopify Design thread, stating which theme you’re using, and providing the URL. Another Community member may be able to assist you with this. You could also hire a Shopify Expert or contact the theme developer.