Hello, I need help removing the part of customer reviews that only appear on the mobile version of my store... on the desktop version I managed to remove it. Can someone help me?
I only need to take it from the mobile version of the store.
Hi,** @Leafar **.
Which product reviews app are you using?
If it’s a third-party one, you can get in touch with the app support team to see if they’re able to assist you with removing the appropriate code from your theme. But if the app you’re using is Shopify’s Product reviews app, you can get in touch with our live support team to see if this request is supportable by our Theme Specialists. Because this requires authentication against the correct store however, you’ll need to contact our live support team via our help centre here. Once you’ve logged in to your store on our help centre, type in your question or the topic you need help with. After that, you should see the Get Support heading at the very bottom of the page, and you can click Continue to start a support request. From there, our live support team can assist with your query further and if necessary, get in touch with our Theme Specialists for further help.
Just a note on this process however, not all requests are supportable by our Theme Specialists. If they’ve deemed that a request falls outside the scope of our team, your best bet is to connect with one of our Shopify Experts to help you look into your store’s theme further.
Did you also perhaps saved a previous theme onto your Theme library that doesn’t include the product reviews code? You could look into reverting back to this version of your theme too, as another option.
@Leafar Please share your store URL and password(If it is password protected.). So that I can check and give you the exact solution.