I tried doing it myself but am so lost. How do I create a flow to notify me when a customer has not ordered in 30 days?
It’s not clear what you want. You want a notification for each customer? Or a notification that includes all customers that haven’t placed an order in more than 30 days. Or something else?
Hello! Thank you for the reply. I want an email if a customer tagged with “wholesale” hasn’t ordered in 30 days since their last order. Can you help?
You didn’t answer all of the questions, so not yet. Do you want just a single email per customer that goes over 30 days? Or group them together?
I think I want to try each customer for now
- Order created
- If at least one order.customer.tag includes “wholesale”
- wait 30 days
- get order data (customer_id:{{order.customer.legacyResourceId}} AND created_at:>=‘{{ “now” | date_minus:“30 days” }}’)
- if count(get order data) = 0
- Send email
please let me know if I did it correctly 
You cannot count in a Get data step. There is a separate action called Count
I would test this…you can put the wait step to 1s.
One thing to watch out for - 30 days might after the order that triggered the workflow. You may want to use 31 days in the query instead. Or you could look for >=2.
Also, I would change that get action to return a max of 2 items, since you don’t need all 10
I really apricate the help. I set the wait time to one min, The flow waits the one min and then errors without checking for a tag
Something in a step after the wait step is misconfigured/invalid. It’s hard to say which without seeing the step configuration details for each
Hi Dezzier! I’m Alejo, from Shopify Support.
yes, this is possible. you may consider creating a flow that will be executed every 30 days after an order is placed, like this: (This is an example, and needs to be tested to work properly)
