How to set up or change account to non profit status?

I have an existing account that I set up during the pandemic but didn’t use, and now need to get this finished and set up for use with a new website; how do I connect with someone at Shopify and send information to qualify for a non profit account for credit card transactions/point of sale? Thank you and please!

Lisa Graham

Brewhaus Bakery, EIN 47-1534402

Hi, @BrewhausBakery!

I would definitely recommend getting in touch with our Shopify Support team who will be able to escalate this through to the correct team who will be able to review and help you through this process if eligible!

Let me know if you run into any issues getting in touch with our team!