I am Not getting any sales

Shopify Discussion
1

Hi, it’s been a year since I moved my website from OpenCart to Shopify. It was a big decision, considering Shopify is more expensive. Initially, I received two orders, but then my website got hacked (or something similar). I mistakenly clicked on a link in an email that seemed to be from Shopify, only to realize later that it was a phishing attempt. I informed to Shopify, they asked to change the password, that is all.

Long story short, I haven’t received any orders since then. I even placed two test orders, and they went through successfully. However, I don’t have the budget for ads, so I’ve been promoting my website through WhatsApp groups and other free methods, but still no sales. On my website I get visitors on my website from Germany where I even don’t sell anything,

I’m on the verge of shutting down as my entire stock is just sitting there. What should I do?

2

Hi @Shaillys ,

I would start by analyzing potential issues with your store. Understanding how visitors interact with your site is key to making improvements.

  • Google Analytics & Hotjar – Monitor visitor behavior to see where users are coming from and how they navigate your site.
  • Run User Testing – Have friends, family, or hired testers go through your site and identify any pain points or confusing elements.

Making small but strategic improvements based on real user behavior can significantly boost conversions.

Hope this helps!

Upsellise