Please help me, I am getting this error on freshly bought domain name using namesheap. Thanks in advance.
This domain is currently managed by a different shop.
You may contact support to transfer the domain to this shop, and initiate the transfer afterwards.
Hey, @sual ! Welcome to Shopify Community!
As mentioned in the error message you encountered, you need to contact our support team so we can remove the domain from the store it’s connected to and you can connect the domain to your store. If you haven’t done this yet, please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
After visiting the link and logging in, you’ll be prompted to select the topic of your concern so we can connect you to the right articles and support team. Once you do, you’ll be able to find the options for support below the help docs that are presented to you.
Make sure to set up email hosting as soon as you connect your domain so you can have a professional custom email that reflects your store URL (e.g. info@yourdomain.com). Having a custom email is highly beneficial for your business as it can build consistent branding and trust. You can sign up with an email hosting platform such as Zoho Mail or Google Workspace.