i can login to my account but then it takes me to a blank screen

Technical Q&A
1

i can login to my account but then it takes me to a blank screen…how do i get to my page

2

Hey @best-rest-store .

Thanks for reaching out.

I appreciate the context that you have shared with us as that is very helpful! By any chance, could you attempt to clear the cache on your browser and try logging into your store again?

In some cases, clearing the cache on your browser can fix minor issues that you may experience using the Shopify admin. If the issue persists, I would suggest trying to use a separate browser. For example, if you are using Safari - try this action on Google Chrome.

Let me know if that does the trick.

3

Hi! I’m currently having the same issue and I’ve tried clearing my browser’s cache. I also tried logging in through Google Chrome’s Incognito mode, but it’s still showing the same white screen. Can you assist me as well? Thank you!

1 Like
4

Same issue no resolvtion, tried every method. Used different browsers and cleared cache same issue.

5

Same issue. i log in to shopify and the screen is just blank. Same issues as the users below. Tried using Safari, Chrome, clearin cache, same issue.

6

Are there any solutions to this? I’ve tried all my browsers to the same result.