I Can not delete customer's information due to their "Personal Orders"

[Hermanos]

Hi,

One of our customers requested us to delete their information from Shopify. However, when we clicked ‘Delete Customer’ - it said it can’t be deleted because the customer has ‘Personal Orders’. We unfulfilled and canceled the orders(we can’t see delete order button).

Can you please advise on this?

Thank you.

[pawankumar]

Hi @Hermanos
You can remove customer from those orders and then try again customer deletion, it should work fine.
On the right side of order page, you will see customer, clicking 3 dots will give you option to remove customer from the order
Thanks!