Hello, my name is pierre Bassem. Recently I couldn’t open my online store on any mobile device that keeps telling me the server is not found, so anyone knows what is wrong with it and why it is not opening?
Can you please share your email id and website url so that our shopify experts can look in to this.
my email ID : rezetto.store@outlook.com
my website URL : www.rezetto.com
it tells me beside www.rezetto.com (setup in progress) and it is not the primary domain can you make it primary
Hi there, @Pierre89 .
The error that shows for me when I try to access http://www.rezetto.com/ is: DNS_PROBE_FINISHED_NXDOMAIN
Is this a third party custom domain? If so - This suggests there is a problem with the DNS settings for this domain. Have you correctly applied the relevant DNS settings as outlined here, and waited the 48-72 hours needed?
I do not use a third party domain this domain (www.rezetto.com) is a shopify domain all i want is to renew my annual subscription of the domain
I was told to contact Shopify support to renew my domain subscription