So yesterday i deleted one of my shopify store but i forgot that i needed to export the cvs files and everything before for accounting and everything. Shopify says the store infos are saved for 2 years but i don’t know how can i access it back. Thanks for your time!
Hey @Marie-Aimee ,
You may try
- Log in to the account owner email for the closed store.
- Click on the store address drop-down list, and then click on the closed store.
- Click on “Reopen store”.
- Enter your billing information. Note that you won’t be charged a subscription fee until your next billing date.
Once your store is reopened, you should be able to export your data as needed.
However, if you’ve permanently deleted your store, the data might not be recoverable. Shopify retains some data of deleted stores for a certain period for legal and accounting purposes, but this data may not be accessible to former store owners. In this case, it’s recommended to contact Shopify Support directly for assistance.
But i think the billing date was today the 4 and when i try to it ask me to choose a plan and put my detail so it’s gonna charge me no?