I have problems syncing pod products on Printful.

Legacy boards (read-only) Wholesale And Dropshipping

Topic summary

A user is experiencing difficulties syncing print-on-demand products between Printful and Shopify.

Troubleshooting steps provided:

  • Connection verification: Check and potentially reconnect Printful-Shopify integration through the Printful Dashboard
  • Product sync status: Look for “Not Synced” labels and manually link variants if they were added directly in Shopify
  • Setup completion: Ensure products are fully configured and published in Printful before syncing
  • SKU matching: Verify that SKUs haven’t been manually altered in Shopify, as this breaks Printful’s recognition
  • Manual refresh: Use the “Refresh Data” option in Printful’s store settings
  • Service status: Check Printful’s status page for potential platform-wide outages

If issues persist: Remove and re-add products, or contact Printful support directly.

The discussion remains open with no confirmation whether the suggested solutions resolved the problem.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
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I am having problems syncing with printing.

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Hi @LoveWordLLC

I’ve gone through your question carefully and understand that you’re having trouble syncing your Printful products with Shopify. This issue usually happens due to a few common reasons, so let’s go through them step by step to help you fix it.

Possible Reasons & Solutions:

1-Check Printful & Shopify Connection

  • Go to your Printful Dashboard → Click Stores → Select your Shopify store.
  • If there’s a connection error, disconnect and reconnect Printful to Shopify.

2-Ensure Products Are Synced Properly

  • In Printful Dashboard, go to Stores → Click on your Shopify store.
  • Look for the “Not Synced” label. If you see it, click on the product and match it with the right variant in Shopify.
  • If variants were added manually in Shopify, they won’t sync automatically. You need to manually link them to the correct Printful variants.

3-Check Printful’s Product Push Settings

  • When adding new products, make sure you complete the entire setup in Printful before pushing them to Shopify.
  • If a product was partially added and not published, it won’t sync correctly.

4-Fix SKU & Variant Issues

  • If you manually changed SKUs in Shopify, Printful won’t recognize them. Go to Shopify Admin → Products, check the SKUs, and compare them with Printful’s SKUs.
  • Make sure all variants match Printful’s product settings.

5-Try a Manual Sync

  • In Printful, go to Stores → Select your Shopify store → Click Refresh Data.
  • If that doesn’t work, try re-adding the product through Printful.

6-Check for Printful Downtime

  • Sometimes, Printful has temporary issues. You can check their Status Page here to see if there’s an outage.

If It Still Doesn’t Work:- Try removing the product from Shopify and re-adding it from Printful.

  • If you’re still stuck, contact Printful’s support (they’re pretty quick to respond).

If you need any other assistance, feel free to ask, and I will try my best to support you.

Best regards,
Daisy.