I need help

Topic summary

A user is experiencing a critical checkout issue where the “Buy Now” button disappears when customers attempt to select a product color on their Shopify store.

Current Status:

  • The store owner has already consulted Shopify support and obtained error screenshots
  • They are now seeking expert assistance from the community
  • The affected website is noovez.com

Issue Impact:

  • Prevents customers from completing purchases when selecting color variants
  • Directly affects the site’s ability to process orders

The discussion remains open as the user awaits technical guidance to resolve this functionality problem.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

I have a problem with the buy now button on my website not working.. When you try to choose a product color, the option to press buy now disappears, I have had some help to find the error from shopify, but am looking for an expert who can help here..

i have screenshot for the error

@funi Can you share the URL?

https://www.noovez.com