Is there a way to get rid of the white space on mobile when it fits desktop or to add different amounts of padding from mobile to desktop?
Topic summary
A user is struggling to make a banner image display properly on both desktop and mobile devices. On desktop, the image fits correctly, but on mobile, there’s unwanted white space.
Root Issue Identified:
- The user is using a Rich Text section instead of a proper Banner/Image section
- They applied custom CSS with a background image to work around the Rich Text section’s limitations
- Rich Text sections aren’t designed to handle large banner images effectively
Recommended Solution:
- Switch to using Shopify’s dedicated Image Banner section
- This section includes built-in responsive design features
- It provides adjustable height controls for different screen sizes
- Will eliminate the need for custom CSS workarounds
The issue stems from using the wrong section type rather than a CSS problem. The proper Image Banner section should handle responsive sizing automatically across devices.
Hi @UPPFUEL
I check your store seem like your using different section.
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This is not a banner section this is a Rich Text section. This section are not design with a bigger image. Im not sure how you manage to insert the image in the rich text.
![]()
The Image banner should look like this.
And with the adjustable height.
Please don’t forget to Like and Mark Solution to the post that helped you. Thanks!
Yeah I used a custom css code
{
background: url(“https://cdn.shopify.com/s/files/1/0764/6819/1509/files/Screenshot_2024-01-06_at_6.17.57_PM.png?v=1704583092”)
no-repeat center;
background-size: 100%;
}
but i tried to use a banner image but the image is way to wide so it was why used rich text and added this code to make it look right





