I need my customers ID number during checkout?

Store Design
1

I am located in Turkey. I would like to add an additional information field in my checkout so
that I can get my customers ID number before they can complete their purchase. I need that info for shipping and invoice.

2

Hi @AvluProject ,

Thank you for getting in touch. Can you tell me more about this customer ID you are referring to? Is this a common thing in Turkey that every citizen has?

Editing the checkout is limited for merchants not on a Plus plan as the checkout’s code cannot be edited in the Shopify theme being used. It would instead be easier to collect information on the cart page, which is one step before the checkout. You can enable cart notes on the cart page and that might be a good place for customers to provide their ID number before they proceed to checkout.

If you are looking for a more customized option, you can consider hiring a Shopify Expert to build this for you.

3

Hi, Could you solve your problem? I’m located in Turkey too and have the same problem. We need to collect the customer ID (National identification number).

4

Hi Victor, I’m located in Turkey too, and have the same problem. We need to collect the customer ID (National identification number). Cart notes that you said doesn’t solve the problem.

5

Hi @Homayo ,

It is not possible to edit the code of the checkout page unless you are a Shopify Plus merchant, which is why we generally recommend trying to collect this information from customers on a different part of the website. You could potentially edit the theme language of one of the checkout fields (e.g. company name) to a customer ID field instead if you are prioritizing collecting this information at checkout. This means the customer could enter their ID in here rather than their company name and this should be included as part of their address on the order.