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I ordered a set of 3 bras from Indian Crazy Deals and I received low-quality leggings. I need my money back.
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They don’t have a proper way to contact them as well
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I’m attaching the link of the product as it is powered by you company.
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https://www.womenaholic.com/collections/trending-now/products/lace-drawstring-bandeau
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Either get me in contact with the store or exchange my product or refund the amount
Hi, @akshaya09 .
I’m sorry to hear that you received the wrong product, and I hope the store will be able to resolve this for you. Shopify provides the software that businesses can use to build and manage their online store, but we do not handle their order fulfillment. This means that only the store you ordered from can process an exchange or refund. Please see the online order FAQ for more details.
Thank you for sharing the store link here. I took a look at the website you shared, and I found the store’s email address in their refund policy here. Have you already emailed the store? If so, how long has it been since you contacted them?
I tried the refund policy which is mentioned on the website but there has
been no reply or any other progress regarding it.
How long has it been since you emailed the store?