I think I did a really good job !

Store Feedback
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1

Hi guys,

I am not a developer or a UI/UX designer. Just a guy who had an idea: create an iPad VESA Mount, and worked for 4 months to build it and create his website.

Happy to share it with you. I used a free theme: Trade

https://stoba.store/

Do not bother to comment if you are trying to send me something.

Louis,

2 Likes
2

Hi @Stoba_Store

I think you did a great job :slightly_smiling_face:

The site looks very clean and on point, with enough text images and animations. Especially when you used a free theme.

A few things you might consider addressing:

  • Contact information, for business I would expect the address, phone and some registration number. Email is not enough.
  • You should have some text like “monitor arm is not included” because people will ask, for sure. And you have a lot of images with arms. Even on the product page.
  • And you should have one image of “What’s in the box?” not just text. For example, I am not sure what is that " 1 x support"?
  • Think about repeating “Discover the details” and FAQ section on the product page. Some could miss it from home.
  • When you get some reviews, add them to the homepage but also think about some app for the products page.
  • Also think to prepare for some user fault accidents, even if your products have strong magnets some customers may have some slip-ups.

But in a time when everyone is trying to sell the same dropshipping things a unique, crafted product deserves a spotlight.

Good luck and I am rooting for you to sell 100s of mounts :slightly_smiling_face:

3

Hi Laza !

Thank you very much for your feedback and positive comments !

It is very valuable for me, I will implement your advices.

Wish you the best !

Louis,

1 Like
4

Hi Laza !

Thank you very much for your feedback and positive comments !

It is very valuable for me, I will implement your advices.

Wish you the best !

5

Hi @Stoba_Store ,

We appreciate your inquiry in the Shopify Community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.

Congrats on your new store! I can tell you have put a lot of effort into building this. Especially, your Homepage offers decent information to build trust in customers: Hero banner, value proposition, moving illustrations, trusty footnote. Also, there is a strong CTA in Product page “Pre-order now! Only 30 units available! Secure yours today and receive it by March 2025”

However, I have some comments to enhance user experience. Here are some of my recommendations for sales boost, please kindly check.

1. Highlight value proposition

As product functionality is an important factor of your customer purchase decision, it is crucial for highlighting the value proposition of your product and service so that they really see the novelty and excellence in the product, then purchasing.

You can add some transitions/effects and highlight with different colors, text blocks.

Klovera-VP.png
Klovera-VP.png1200×650 193 KB

2. Add testimonials

Like value proposition, testimonials hold such significance to conversion. So, I recommend the addition of testimonials into your Homepage and Product page (even you need to “create” them, with your friends, relatives, etc)

MooseDesk_2-1738915360255.png
MooseDesk_2-1738915360255.png472×242 70.4 KB

3. Add some use case in product illustrations

As I notice that there are mainly images of product structures, designs,… but customers also need to know whether the product is that necessary and how they could leverage the product, so it is nicer to add these use case illustrations.

CzKa8g-DYJ9RPWiRVkxJzMwYkRkwQljML7z8JKyrF2z_S-bCPTLda5QiPWSdpdsFTjYKLvgiOHYz6cgeQ4lCgaCWzX7y-b-HyHKLy7L4BecUFlr3YlHKFEg2Wfr8rfdPkWeCvfqx12pBIKswjwmZ8jc.jpeg
CzKa8g-DYJ9RPWiRVkxJzMwYkRkwQljML7z8JKyrF2z_S-bCPTLda5QiPWSdpdsFTjYKLvgiOHYz6cgeQ4lCgaCWzX7y-b-HyHKLy7L4BecUFlr3YlHKFEg2Wfr8rfdPkWeCvfqx12pBIKswjwmZ8jc.jpeg1600×928 172 KB

4. Make blog posts more attractive

It’s so cool that you have blog posts to talk about the situations of use and the revolution of yoru product. Then, add some pictures, redirect links to make them more user-friendly.

5. Add live-chat widget

I can see that your website lacks a live chat feature to allow customers to contact you immediately. How about having a powerful live chat to assist potential customers instantly, addressing their questions or concerns in real time? This can help prevent abandonment and encourage purchases.

I suggest exploring MooseDesk, a FREE Live Chat, WhatsApp & FAQ App. You can easily reach customer support via WhatsApp, ensuring immediate assistance for inquiries. Also, the widget provide multi self-Service options such as Order tracking, Translation and FAQ section empower customers to resolve common questions on their own, reducing the need for direct support.

MooseDesk_1-1741922791440.png
MooseDesk_1-1741922791440.png193×400 35.9 KB

So those are some of my suggestions for your store as an UX expert. If this is helpful for you, please let me know by giving me a ‘LIKE’. If your question is answered please mark this as 'SOLUTION’.

Once again, keep up the fantastic work, and I wish you the best of luck in the future!

6

Hi @Stoba_Store

I’ve tried to audit store for you with 14 key audit elements and here are the results:

PromerAlena_2-1743673268961.png
PromerAlena_2-1743673268961.png1370×1238 199 KB

PromerAlena_0-1743673220244.png
PromerAlena_0-1743673220244.png1378×1232 229 KB

PromerAlena_1-1743673228996.png
PromerAlena_1-1743673228996.png1378×1232 210 KB

It’s too long to send you all, you can do audit your store by you own or feel free to discuss with me more. Hope Promer can help you :slightly_smiling_face: