please help me i can’t change my store currency because i have made some sales but now i want to change it, please help me to change my store currency as soon as possible
Hi @Harika2 ,
Thank you for reaching out to the Shopify community.
Thank you for expressing your interest in changing the store currency. However, as per Shopify’s policy, you can only modify the store currency if no sales have been made in the store. In case you have already received more than one order, kindly reach out to Shopify directly to request the currency change. They will be able to assist you further in this matter. Attaching steps to reach directly and request :
Navigate to settings → general and click on contact Shopify support under the store currency.
Should you have any other questions or require additional information, please feel free to let us know. We are here to help and ensure a smooth process for you.
Thanks.
Hi, @Harika2 !
Thanks for posting in the Shopify Community. As noted in this help document, if your store has already made sales, then you need to contact Shopify Support to change your store currency. Only the Store Owner can request this change. You can follow these steps to contact our live support team and get assistance with your store settings:
- Head over to this link: Contact Shopify Support · Shopify Help Center
- Log in
- Select the support topic that best suits your inquiry (such as Account or Store settings)
- Scroll down to where it says Get support and select one of the available support options
Let me know if you have any other questions!