I have 6 orders I would like to completely delete. But I cant because the orders are canceled and refunded. Can anyone help?
I have postet screenshot
Topic summary
A user has 6 test orders that are canceled and refunded, and wants to completely delete them from their Shopify store.
Proposed Solutions:
- One response suggests that Shopify doesn’t allow true deletion of orders, recommending instead to archive or cancel them via “More actions” to keep them out of reports
- Another user clarifies that orders can be deleted individually by opening each order and using the delete button at the bottom, provided the order status is correct (canceled/refunded)
- Reference provided to Shopify’s help documentation on deleting canceled orders
Key Point: There appears to be conflicting information about whether orders can be permanently deleted versus only archived, though the consensus leans toward deletion being possible for canceled orders through the individual order page.
Hey there,
To delete test purchases, you can’t actually delete orders in Shopify, but you can archive or cancel them. Just go to the order, click “More actions,” and then select “Archive” or “Cancel.” This keeps them out of your way without affecting your reports.
Hi， there
You can click and open them one by one. At the bottom, there is a delete button which enables you to delete this order.
But remmember this order status should be correct. pls refer to delete order
