Image banner from Dawn theme not showing up on desktop view

[sinhoratiu]

susur.ro is my website and I use the Dawn theme.

My problem is that when I access the website, the image banner loads for a split second and then disappears. It is however fully visible on mobile view. What could be the cause?

Thank you.

[Dan-From-Ryviu]

Hi @sinhoratiu

I have checked on my side both on Chrome and Safari but did not get the issue as you mention. I guess the issue causes by your browser.

[sinhoratiu]

Thank you for the reply. I am using Firefox, but it’s problematic if customers that use Firefox cannot see the proper website. How can I fix this?

[PageFly-Theodor]

Hi @sinhoratiu
This is Theodore from PageFly - Shopify Page Builder App.
For solving the problem about the Image Banner From Dawn Theme Not Showing Up On Desktop View, let’s try this solution:
This is from my side https://monosnap.com/direct/IiT1FZEVRuLVXS0qoNp46PNGjH6guO
I’ll be so happy if my suggestion can help to solve your problem. If you have any further questions, please feel free to tell me.
Best regards,
Theodore | PageFly

[Dan-From-Ryviu]

I have checked on Firefox as well. It works normally

[sinhoratiu]

thank you for your reply. Here is what it looks like on my laptop.