Image Banner with Transparent Background has a White Overlay

Topic summary

A merchant reports that an image banner displays a persistent white overlay that doesn’t match the intended brown background, even when using a transparent image. The issue appears on both the password page and the home page.

  • Goal: Have the entire page (including the banner) show the brown background without white margins/overlay.
  • Evidence: Two screenshots are provided. One shows a transparent-background banner still appearing with white; another shows a smaller banner with white on the sides. Visuals are central to understanding the problem.

Community members requested access details to inspect the live setup.

  • Access shared: URL https://leapstudio.shop/ (with /password for the password page) and password “leap”. The merchant confirmed the password page is being set up.

No diagnosis or fix has been provided yet. No theme-specific settings, CSS, or code changes have been suggested in the thread so far.

Status: Open and unresolved. Next step is for reviewers to check the shared storefront and identify whether a theme setting, layout, or styling is causing the white overlay, then propose a remedy.

Summarized with AI on December 17. AI used: gpt-5.

My image banner has a white overlay and does not match the background color. I’ve tried using a transparent background and it still has a white overlay. How do I get my image banner to match the color of the background?

I’ve tried this on both the password page and the home page.

The screenshot above shows the image banner with a transparent background. I want the entire page to be the bottom, brown, background color.

In the screenshot above, I tried a different image and it still has the white overlay on the sides of the image.

1 Like

Hi @ckgusdo

Would you mind to share your Store URL website? with password if its unpublish. Thanks!

Hey @ckgusdo

Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.

Best Regards,
Moeed

Hi, the URL is https://leapstudio.shop/password and the password is ‘leap’. I am setting up the password page.

Hi, the URL is https://leapstudio.shop/password and the password is ‘leap’. I am setting up the password page.

Hi, the URL is https://leapstudio.shop/password and password is ‘leap’.

Hi, my website URL is https://leapstudio.shop/password and my password is ‘leap’

Hi, my website is https://leapstudio.shop/ and my password is ‘leap’ for the password page if you add /password to the end of the URL.