Integration issues with Shopify and Quickbooks

Technical Q&A
1

trying to integrate Shopify with Quickbooks Online

I’m logged into both Quickbooks Online and my Shopify store

I’ve gone through the “Connect your QuickBooks Online account to get started” panel

I then move to the next panel but get the error

"Uh oh, there’s a connection problem.

Sorry, but the app didn’t connect. Please try again later, or contact customer support for help."

I spoke with the Quickbooks Help Centre and am told to speak with Shopify Help … can’t find a help centre number …

SO I’m stuck and growing more frustrated by the minute … can anyone offer a few suggestions?

2

I have the same issue, about to cancel Quickbooks because of the lack of service…totally frustrated. I have asked for Shopify expert and speaking to one at 2pm…will let you know.

3

Some people use native apps like QuickBooks Connector, but it can be buggy or limited depending on your setup. Another route is going through third-party platforms that offer more control. I’ve seen setups where Skyvia is used to move data from Shopify into a database, then from there into QuickBooks. It helps when you need to clean or map the data first and avoid duplicate entries or mismatched fields.