Since the big Shopify summer updates, the inventory section on my product pages on the backend get stuck and only show gray lines. When this happens, I have to reload the page and then the inventory section shows properly.
This is happening across multiple devices and browsers. I’d say it happens about 20-30% of the day I load a product page.
Correction: *of the time
Hi @Darius40
It sounds like the inventory section issue you’re seeing is a backend display problem in Shopify, especially since it started after the recent summer updates. The gray lines appear intermittently, and reloading the page makes the section load properly.
Here’s what you can do:
Clear your browser cache and cookies – this sometimes helps with display issues.
Use a supported browser – Google Chrome, Firefox, or Edge (latest versions).
Check for app conflicts – if you have inventory or product apps, temporarily disable them to see if the issue persists.
Contact Shopify Support – provide screenshots, screen recordings, and the frequency (20–30% of page loads). This seems like a bug from the recent updates, and Shopify can investigate and fix it.
Workaround – for now, reloading the product page when the gray lines appear is the quickest way to get it working.
Tip: These kinds of admin display bugs are usually resolved quickly once reported, especially if multiple merchants are affected.
Best
Nobble
Hello there @Darius40 I think this short YouTube video would help you out with this
Let me know if this works for you!
