Hello, I am trying to complete my TikTok shop with Shopify, however, it keeps saying “inventory not tracked”. I am wondering how I can find a solution to this problem
Topic summary
A user is encountering an “inventory not tracked” error when connecting their TikTok shop with Shopify.
Root Cause:
- The error occurs when product settings aren’t properly linked to Shopify’s inventory tracking system.
Suggested Solution:
- Navigate to Shopify admin and open the affected product
- Scroll to the Inventory section
- Enable the “Track Quantity” checkbox
- Enter stock numbers for the product
- For dropshipping setups, verify that third-party app integrations are functioning correctly
The issue remains unresolved as the original poster has not confirmed whether the suggested fix worked.
That “inventory not tracked” message usually pops up when the product settings aren’t linked to inventory tracking in Shopify. To fix it, go to your Shopify admin, open the product in question, and scroll down to the Inventory section. Make sure Track Quantity is checked and that you’ve got stock numbers entered. If you’re using third-party apps or dropshipping, double-check the integration is working properly