Hi There,
We have received a message mentioning Klarna will soon be unavailable in our store. Does this mean Klarna is no longer an APP we can use in our shop?
Regards,
Isabel
Hey @Izziginited ,
Thank you for reaching out to the Community! I’m happy to provide some guidance with the third-party payment provider, Klarna, to get this resolved. To ensure I’m fully understanding, are you seeing a banner within the admin indicating the depreciation of the payment provider?
If yes, this would be in regards to an update that’s being completed to ensure all third-party payment providers are updated to work with the new Shopify Checkout.
As of July 31st, all payment providers who have not updated their integration will no longer be available on your online store. Most third-party payment providers however, are updating their integrations to be compatible with Shopify’s latest checkout.
To confirm whether or not your payment provider (i.e Klarna) has been updated, you can view a full list of payment providers by clicking on your country. If Klarna is available, you can update to your payment providers latest integration by completing the following steps:
- From your Shopify Admin, go to Settings > Payments.
- In the Supported payment methods section, click Add payment methods.
- You can search by payment methods or by provider.
- Choose a provider from the list.
- Click on “connect” to install the payment app to your store.
- Once your account has been created by the provider, click on Activate.
- Once you have activated the new app, find your payment provider’s old integration and follow these steps to deactivate the old payment method.
For more information on this update, I recommend checking out our Upcoming Changes to Third-Party Payment Providers post as it touches on this further.
Please let me know if you have any other questions or concerns.
Klarna is STILL AVAILABLE on Shopify, see: https://docs.klarna.com/platform-solutions/shopify/payments/klarna-payments/migrating-from-current-to-new-payments-integration/