Is there any way to be able to scan a QR code on a tradeshow badge, and add them as a new customer?

Shopify Apps

Topic summary

A merchant seeks a solution to scan QR codes on tradeshow badges to either add new customers to their POS system or look up existing customers for reorders, avoiding manual data entry.

Suggested Solutions:

  • One app recommendation provided: Scan2Add from the Shopify App Store
  • Searching for “customer check-in” or reservation-related apps may yield alternatives

Key Challenges Identified:

  • Most existing QR/barcode apps assume customers already exist in the system and require pre-issued codes
  • Tradeshow badges may not contain email addresses, limiting functionality
  • No direct, off-the-shelf solution appears readily available

DIY Approach Outlined:

  1. Create/use a QR scanner app that populates a form
  2. Submit form data to Google Sheets or custom API
  3. Use automation tools (Matrixify, Mechanic, Make.com, Zapier) to import customer data from spreadsheet into Shopify

Status: Discussion remains open with no confirmed solution implemented. Custom development may be necessary depending on budget and specific requirements.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

Is there any way to be able to scan a QR code on a tradeshow badge, and add them as a new customer or even look up an existing customer? I do tradeshows, and I would like to add the customer to the POS system without them having them take the time to type it all in. Also, if I have a customer that wants to do a reorder, could just scan their badge and add them to the cart?

Thank You

Dan

2

Hi @Dan643 Take a look at this one : https://apps.shopify.com/scan2add

And maybe look through the app store for customer check-in or similar concepts like reservation,etc.

It’s possible but probably not directly or anything specific in the app store and may need a custom build or DIY process.

Most QR/barcode scanning apps are based on the customer already existing and you issuing the image to them.

Further complication is there are tons of “badge” apps to just put labels on a website.

And whole thing could be moot if the badge doesn’t come with an email address /shrug.

DIY

For DIY you’d find/make a QR scanner app that fills in a form and the form submits to a spreadsheet like google-sheets or a custom api.

If using google-sheets could be possible do to the QR scanning and form filling through googles apps-script but would need exploring.

https://stackoverflow.com/questions/73117564/is-it-possible-to-scan-a-qr-code-with-google-app-script

Then an automation app reads the CSV from the spreadsheet to import the new customer into the shopify admin.

like matrixify https://matrixify.app/tutorials/schedule-import-to-shopify-from-google-sheets/

mechanic https://tasks.mechanic.dev/demonstration-fetch-data-from-a-shared-google-sheet

Or a a lowcode service like make.com, zapier, or fancier like retool .

If you need a process like this put together and have the budget for it then contact me for services.
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