ISSUE: required scope not updating for protected customer data

Shopify Discussion
1

I am working on just a development store. I want to have write_customers scope enabled but my Partner Dashboard write_products for Required scopes. I completed “select your data use in step 1 to access protected customer data.” but scopes did not update. I also tried running the app and using the access token to try to query GraphQL for segments but received Access Denied error.

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Please help. This is blocking development.

2

I resolved the issue.

In case anyone else is stuck on this problem, i resolved it by updating the scopes inside shopify.app.toml and running shopify app deploy which deploys a new version of the app including the new scopes. The Partner Dashboard will then show write_customers scope. This is not mentioned anywhere in the docs. Hope this is helpful for others.