Hello!
I’m trying to buy a domain name and it goes through correctly as i get the confirmation mail, but after 5 seconds, i can see on my paypal page that i’m getting refunded everytime, how can i avoid this and complete my domain purchase?
Hi Anton! Thank you for sharing those details. These situations usually happen due to a verification issue with the provided phone number or postal code. Our authenticated support team should be able to see the error being reported by the payment processor and can help you troubleshoot this further.
To access our authenticated support, please follow this link: Shopify Help Center. Next, you will want to follow the on screen prompts to sign in, choose your topic and issue and at the bottom of the help articles provided will be all available support options.
Hello!
I’m currently in a discussion there but havent got a response yet
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