Topic summary
A user received a suspicious email claiming to be from Shopify (appearing to use a shopifyemail.com domain) and shared a screenshot to verify its legitimacy.
Community Response:
- One participant confirmed this is not an official Shopify communication channel
- Another user assessed it as very likely a scam
Recommended Action:
- Report the issue directly to Shopify through their official live chat support at help.shopify.com
The discussion remains open but consensus indicates this is a phishing attempt rather than legitimate Shopify correspondence.
we do not have such thing official as the name of shopifyemail.com
Hi Nofx-girl
It is very likely a scam; you should report this issue to Shopify. You can contact them via live chat.
https://help.shopify.com/en/
Best,
Esther