Hello there,
i received an email from the Shopify legal team after 2 weeks of trying to contact them because they were holding my payments from Shopify payments and now i received an email yesterday saying that they disabled my store that me and my team have worked for the past year with SEO invested thousands and thousands of dollars for SEO purposes and they just terminated our store without even any solution , they told us to delete some products to be supported on Shopify and that’s what we did and since them no answers we send them like 15 emails about telling them that we did what they ask and that we needed our website back but still not answer and the store will be deleted official the backend on Friday … and like it drives us crazy because no answer from no one neither the chat support hey can’t help for anything someone can help us with that ? it’s like 9 months of hard work cutting off like that without any other chance because we just didn’t know some stuff about some words that we put in our products description