Manually Adjust Gift Card Balance

Topic summary

A user inquired about manually adjusting a gift card balance after issuance.

Current Limitation:

  • Shopify does not support updating gift card balances once they have been issued
  • This applies to changing the denomination after the gift card is created

Status: Question resolved with confirmation that this functionality is not available in the platform.

Summarized with AI on October 25. AI used: claude-sonnet-4-5-20250929.

Is there a way to manually adjust the balance of a gift card?

1 Like

No, there is no way to update Gift card denomination once it was issued.

Hi @user765 ,

Currently, Shopify does not support updating the balance of a gift card once it has been issued.

Let me know if you need any further clarification or assistance!

Best,
Felix